3 Return Policy
Return Policy in Three Stores:
If you purchased an Accessory or Device directly from a 3 Shop and you change your thoughts, you’re not able to exchange or return it.
Purchased at Three.co.uk:
If you need to exchange or return an Accessory or Device, You can do it within 14 days of receiving your Order.
Contact customer care by 0333300333 to return your product.
Purchased From Another Retailer
You should contact them directly to find out exactly what their exchange and returns policy is. If you granted an exchange or refund, however, have joined to use some of their solutions, then they will bill you. Please remember it may take around three months to get a few global and premium rate solutions to apply to your invoice.