About us
Our Story
We started this platform after experiencing the frustration that millions of online shoppers face every day – confusing, hard to find return policies that leave you guessing after you buy. Too many times we found ourselves digging through lengthy terms and conditions only to find out the return window was shorter or there were fees after it was too late.
The idea was simple: create a one stop shop where shoppers could find any retailer’s return policy before they buy.
Our MissionWe believe return information should be transparent to every online shopper. Our mission is to remove the guesswork from online returns by providing clear, up to date and comprehensive return policy information for all e-commerce platforms.
We want to help consumers make informed buying decisions and shop with confidence knowing they know their options if it doesn’t work out.
What We Do
Our team monitors and updates return policies across hundreds of online retailers from big platforms like Amazon and Flipkart to niche specialty stores. We translate complex legal language into easy to understand summaries, highlighting the key points that matter most to shoppers.
Every policy summary includes information like return window, condition requirements, shipping responsibilities, refund processing time and category specific exceptions. We also track seasonal changes, special promotions and policy updates to ensure our information is up to date.
Our Promise
We promise to be accurate, transparent and help you navigate the complex world of online returns. Our information is verified and updated regularly and we clearly indicate when policies change or when information was last confirmed.
Shopping online should be easy and worry free. We’re here to make that happen by giving you the return policy clarity you deserve.